Policies and GPSR

SHIPPING POLICIES
-For shipping updates for preorders please see my shipping updates page.
-Rates are calculated at checkout.
-Orders for in-stock items will ship within 1-2 weeks.
-Preorder items generally ship 2-4 months after order is placed. Please see individual item description for estimated fulfillment month OR my shipping updates page.
-Orders containing both in-stock AND preorder items will ship together when the preorder item is ready to ship. To receive in-stock items before preorder items, please place separate orders.
-Customs, duties, and import fees may apply to orders outside the US and are the responsibility of the buyer.

RETURN POLICIES
-Returns and exchanges are not accepted. However, if you have any problems with your order, please contact me.
-Please note that while each book is quality-checked by hand and shipped in protective packaging, books are not guaranteed to be "perfect" due to general light wear that occurs during packing, shipping, and sitting on my shelves. However, please contact me if your book is damaged during shipping or has a significant imperfection or printing error. Books with mild imperfections that are considered "standard quality" will not be exchanged or replaced.

GPSR INFORMATION

Manufacturer (hardcover and paperback books):
Printed and bound by IngramSpark.
Australia: Ingram Content Group AU Pty Ltd, Melbourne, Victoria. US: Lightning Source LLC, La Vergne, Tennessee / Allentown, Pennsylvania / Jackson, Tennessee, United States. UK: Lightning Source UK Ltd, Milton Keynes, United Kingdom. Europe: Lightning Source UK Ltd, with facilities in Germany, France, and Spain.
The authorized representative in the European Economic Area is Lightning Source France, 1 Av. Johannes Gutenberg, 78310 Maurepas, France. compliance@lightningsource.fr

Publisher: Tessonja Odette, Crystal Moon Press, Tacoma, WA USA
Authorized Representative:
Easy Access System Europe 
Mustamäe tee 50, 10621 Tallinn, Estonia 
gpsr.requests@easproject.com